Vantaggi
Pretty Good Hourly Pay Rarely Had GIveaways & Food Catering
Svantaggi
Disgusting Environment. Filthy Carpets & Break Area Chairs/Couches With Visible Bedbugs Crawling on them. Rats will run by your feet while you work. Training is insufficient. Alot of managers are very rude and full of themselves. Hard to get assistance alot of the time. Not one chair in the call center is in good shape..1 or both armrests missing. adjustment levers broken. Too many situations that you can not fix which gets you bad surveys(such as ppl w the main security setting getting locked out of their account) Extensive hold times to transfer customer to correct departments or to get help..which affects your stats. I could go on forever about how much this place sucks. Apple did updates that forced ppl w older phones to buy new ones, and we were supposed to defend them and deny the truth, etc etc etc