One positive thing… you’ll have a job. - Recensione dipendente - Customer Service Representative (CSR) presso Conduent

2,0
27 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

…You have a job. You will love it for a moment, just stay in it long enough, and you’ll be ready to leave. Mark my words.

Svantaggi

PTO use, no raises, no opportunity for growth, unless you’re a “favorite”. The little growth you may receive, there’s no pay raise for it, just the benefit of being off of the phone. Company is unorganized, and supervisors are not on the same page. Also works off the point system, even if things are beyond your control. Doesn’t understand there is a life outside of the company. You don’t get an increase of PTO/sick time per year, PTO doesn’t roll over, only sick time. Benefits suck all the way around. There is no positive thing that happens, therefore the company frequently hires.

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5,0
6 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive Experience for the tenure served

Svantaggi

Nothing to report everything is good

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Svantaggi

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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