A Good Place to Start - Recensione dipendente - Customer Service Representative presso Connexus Resource Group

4,0
12 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management is nice, Work is easy to learn

Svantaggi

Stressful, have to work through outages

avatar
Risposta di Connexus Resource Group
6mo
Thank you for the balanced feedback and for the time you spent with us. It’s great to hear that your leadership team showed up well and that the work itself felt manageable once you were in the flow. That’s the experience we want people to have when they join our organization. We also know the environment can get stressful, especially during outages. Those situations create real pressure for both our teams and our clients, and we’re continuing to invest in more stable systems, tighter incident management, and clearer communication so employees aren’t carrying that load alone. We appreciate your perspective. Every insight helps us refine our processes and strengthen the employee experience for the next person who walks through the door.

Esplora altre recensioni su Connexus Resource Group

5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Svantaggi

Working from home can be difficult when you try to connect with your team.

1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've met and worked along side some pretty amazing people.

Svantaggi

Pay rate does NOT match the amount of stress. Constantly being bounced from one campaign to another. Having to unlearn something you learn one week to relearn another. I was moved to a campaign that did not correlate with me skills at all. I asked to be transferred to another campaign for that very reason. I just wasn't getting it. I was told to wait until the ramp down (busy season ending). When the ramp down came I was laid off after 8 months and 2 campaigns later and just told to "reapply in 90 days", I was told it was for points from 1 day when I had to leave to get my son and a poor performance review after I stated clearly the campaign wasn't a good fit before the points and the review. The lack of concern for their current and former employees is also not worth the crappy pay. I would not recommend this job for anyone looking for stability or a solid career.

Vedi recensioni per: Utile|Valutazione|Data|Tutto