Prepare to be Lied To - Recensione dipendente - Customer Service Representative presso Connexus Resource Group

1,0
1 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, lots of voluntary time off opportunitirs.

Svantaggi

Transphobic, ableist, liars, no communication and favoritism shown between team leads. Team leads do not follow the same rules as basic agents and you WILL be misinformed on how you're supposed to do things so they can ding you points and prevent you from hitting bonuses. Do not interact or be friendly with fellow agents, you will be singled out for it. Do not out perform or they will do everything they can to keep you from hitting your bonuses so they don't have to pay you what you're worth.

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Risposta di Connexus Resource Group
1y
Thank you for your feedback. We're glad you appreciated the work-from-home option and the availability of voluntary time off. We're deeply concerned about your reports of discrimination, misinformation, and favoritism. Your feedback is critical, and we will review these issues carefully to ensure a fair and respectful work environment for all employees.

Esplora altre recensioni su Connexus Resource Group

5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Svantaggi

Working from home can be difficult when you try to connect with your team.

1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've met and worked along side some pretty amazing people.

Svantaggi

Pay rate does NOT match the amount of stress. Constantly being bounced from one campaign to another. Having to unlearn something you learn one week to relearn another. I was moved to a campaign that did not correlate with me skills at all. I asked to be transferred to another campaign for that very reason. I just wasn't getting it. I was told to wait until the ramp down (busy season ending). When the ramp down came I was laid off after 8 months and 2 campaigns later and just told to "reapply in 90 days", I was told it was for points from 1 day when I had to leave to get my son and a poor performance review after I stated clearly the campaign wasn't a good fit before the points and the review. The lack of concern for their current and former employees is also not worth the crappy pay. I would not recommend this job for anyone looking for stability or a solid career.

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