Was Great until the merge - Recensione dipendente - Customer Service Representative (CSR) presso Connexus Resource Group

1,0
3 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home Flexible Hours

Svantaggi

Make you pay out of pocket for programs Micromanagement No promotions Docks in pay at any time they feel like it Lack of intelligence within leadership

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Risposta di Connexus Resource Group
1y
Thank you for your honest feedback and for being part of Connexus Resource Group for over four years — your tenure and experience are truly valued. We’re glad to hear you’ve appreciated the flexibility of working from home and the hours available. We’re sorry to learn, however, that your recent experience following the company changes hasn’t met expectations. Transitions like mergers can create challenges, and while our goal is always to provide clear communication and fair, consistent processes, it’s clear from your feedback that we fell short in some areas. Your concerns about equipment expenses, pay adjustments, and promotion opportunities are being noted and will be shared with leadership for further review. We take this type of input seriously as it helps us identify areas where we can improve. We genuinely appreciate your time, dedication, and candor — and thank you for sharing your perspective.

Esplora altre recensioni su Connexus Resource Group

5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Svantaggi

Working from home can be difficult when you try to connect with your team.

1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've met and worked along side some pretty amazing people.

Svantaggi

Pay rate does NOT match the amount of stress. Constantly being bounced from one campaign to another. Having to unlearn something you learn one week to relearn another. I was moved to a campaign that did not correlate with me skills at all. I asked to be transferred to another campaign for that very reason. I just wasn't getting it. I was told to wait until the ramp down (busy season ending). When the ramp down came I was laid off after 8 months and 2 campaigns later and just told to "reapply in 90 days", I was told it was for points from 1 day when I had to leave to get my son and a poor performance review after I stated clearly the campaign wasn't a good fit before the points and the review. The lack of concern for their current and former employees is also not worth the crappy pay. I would not recommend this job for anyone looking for stability or a solid career.

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