"Supportive Team Culture with Opportunities to Grow" - Recensione dipendente - Customer Service Representative (CSR) presso Connexus Resource Group

5,0
12 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

ROI Solutions offers a flexible work-from-home environment that allows employees to maintain a good work-life balance. Employees have the autonomy to organize their workspace according to their needs, contributing to a comfortable and personalized environment. The company promotes a culture of collaboration and continuous improvement, and leadership is approachable, guiding professional growth in a remote setting.

Svantaggi

While the overall experience has been positive, like many growing companies, there can be occasional challenges when implementing new processes or adapting to evolving tools. Priorities can shift quickly, which requires flexibility. However, the company makes a genuine effort to provide support and remains open to employee feedback.

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Risposta di Connexus Resource Group
1y
Thank you for taking the time to leave such a thoughtful review! We’re happy to hear you’ve had a positive experience with our team culture and flexible work environment. We appreciate your feedback regarding communication and shifting priorities — it’s something we’re actively working to improve. Your suggestions about expanding development opportunities and cross-department collaboration are valuable, and we’ll keep them in mind as we continue to grow. Grateful to have you on the team!

Esplora altre recensioni su Connexus Resource Group

5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Svantaggi

Working from home can be difficult when you try to connect with your team.

1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've met and worked along side some pretty amazing people.

Svantaggi

Pay rate does NOT match the amount of stress. Constantly being bounced from one campaign to another. Having to unlearn something you learn one week to relearn another. I was moved to a campaign that did not correlate with me skills at all. I asked to be transferred to another campaign for that very reason. I just wasn't getting it. I was told to wait until the ramp down (busy season ending). When the ramp down came I was laid off after 8 months and 2 campaigns later and just told to "reapply in 90 days", I was told it was for points from 1 day when I had to leave to get my son and a poor performance review after I stated clearly the campaign wasn't a good fit before the points and the review. The lack of concern for their current and former employees is also not worth the crappy pay. I would not recommend this job for anyone looking for stability or a solid career.

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