It’s pretty fair and not too busy. Good team leads
Svantaggi
The pay could be better. Also overly strict on verbatim during calls.
Risposta di Connexus Resource Group
11mo
Thank you for your honest feedback. We’re glad you find the workload manageable and appreciate your team leads. We hear your concerns about pay and call scripting—balancing quality and flexibility is important to us, and we’re always looking for ways to improve both. Thanks for your dedication to Connexus.
Esplora altre recensioni su Connexus Resource Group
Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.
Svantaggi
Working from home can be difficult when you try to connect with your team.
I've met and worked along side some pretty amazing people.
Svantaggi
Pay rate does NOT match the amount of stress. Constantly being bounced from one campaign to another. Having to unlearn something you learn one week to relearn another. I was moved to a campaign that did not correlate with me skills at all. I asked to be transferred to another campaign for that very reason. I just wasn't getting it. I was told to wait until the ramp down (busy season ending). When the ramp down came I was laid off after 8 months and 2 campaigns later and just told to "reapply in 90 days", I was told it was for points from 1 day when I had to leave to get my son and a poor performance review after I stated clearly the campaign wasn't a good fit before the points and the review. The lack of concern for their current and former employees is also not worth the crappy pay. I would not recommend this job for anyone looking for stability or a solid career.