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Consensus Cloud Solutions

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Don’t bother - Recensione dipendente - Customer Care Specialist presso Consensus Cloud Solutions

1,0
15 apr 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice people? I don’t have a lot to say, maybe the pay?

Svantaggi

No formal training, you are given a day of explanation on how the system works and then that’s it good luck! Thankfully I had been in call centers most of my adult life I had to figure it out. Management is also a total joke. Talks about other agents behind their backs. I’ve never in my life had a manager ask me if someone is working up to par and should they be employed here?!?

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5,0
27 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive recent changes. Remote work. Expanding footprint. Excellent cash flow. Friendly professional colleagues

Svantaggi

Legacy systems make some dev overly complicated. Newer products much better. Very strong sales team.

1,0
2 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unfortunately not one outside of good teammates but that excludes manager

Svantaggi

Where shall I start? Zero direction, zero strategy, zero resources, zero collaboration with other departments, zero respect for time when it comes to manager scheduling meetings (always late and running over meetings), zero professionalism from manager (if calls were recorded, HR would definitely intervene)

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