More about the money than the agents - Recensione dipendente - Customer Service Agent presso ContactPoint 360

3,0
6 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Engagement activities are cool, massages, karaoke, product giveaways. Whenever I've raised my hand, they've taken the time to listen, they might not do anything about it but they hear you. My second trainer was very human and very real.

Svantaggi

Chairs (7/9 years old), Computers (11 years old), Screens (10 years old), not enough lockers and not order on them, picture badge takes a long time to be delivered and the facilities aren't the best.

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5,0
23 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Svantaggi

no cons outside of it being a young center

2,0
17 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Svantaggi

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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