CP360 review - Recensione dipendente - Customer Service Representative (CSR) presso ContactPoint 360

2,0
8 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

easy oboarding, their clients are well known in the industry and is very interesting to work with them, co workers are sometimes from other parts of the world which does confirm inclusivity in the workplace

Svantaggi

lower management is not great

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5,0
23 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Svantaggi

no cons outside of it being a young center

2,0
17 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Svantaggi

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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