Vantaggi
My coworkers were great and it was a fun and energetic environment (sometimes a bit too energetic). You have a great support system where most people are willing to help you with anything you need. Casual dress code was great. I liked my operations manager and thought he did a great job even though you could tell he had too much on his plate. He was always the first one to jump into help you when you needed it.
Svantaggi
The work can be overwhelming at times. When I left work I felt drained and overworked. They have made improvements to help with this but at times I still felt this way. The work is boring and the customers and vendors you work with are terrible with ridiculous deadlines and bad attitudes. Being on call is pointless. There is no higher position, it's a dead end job. The micromanaging at the job is unbearable and makes situations unnecessarily complicated.