It’s like you add water and oxygen to your machine, setting it up to rust and fall apart over time. - Recensione dipendente - Dipendente anonimo presso Contentsquare

1,0
25 nov 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is competitive, and depending on your location, it might be challenging to find similar opportunities elsewhere.

Svantaggi

The title sums it up: merging three elements in the worst possible way. Communication has been terrible from the start. Perks that represented 10-15% of annual compensation were cut, alongside drastic changes to work flexibility and PTO policies. Adding insult to injury, employees were told they "might be overcompensated," which shows how much people are valued. After a year since the merger was announced, there’s still a lack of clarity and many unresolved issues. One of the most shocking examples is the misalignment of seniority levels across the three companies. This has left employees in awkward situations: some individuals with limited resources or leadership experience are tasked with leading teams, while others with higher expertise and qualifications are stuck with few opportunities to grow. The merger has also created a fractured organization with three distinct cultures, policies, and ways of working. Instead of bringing teams together, it has fostered chaos and division. Collaboration is practically nonexistent, with friction and attrition between groups becoming the norm. Managers are left to lead demotivated teams without any influence over the broader situation. The metaphor of "water, oxygen, and the machine" is fitting: independently, they work fine, but together, they accelerate breakdowns.

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Risposta di Contentsquare
11mo
Thank you for your honest and detailed feedback, and apologies for the delay in responding. We recognize that the post-merger experience hasn’t met expectations, and we’re sorry for the confusion, frustration, and lack of clarity it’s caused. As we are approaching 1.5 years since merge, we hope much of this has settled. From cultural misalignment to changes in policies and communication gaps, your concerns are valid and taken seriously. We’re actively working to improve cross-team collaboration, leadership consistency, and how we support all employees through any ongoing change. We appreciate you taking the time to share your perspective.

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5,0
23 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexible hyrbid setting and good mentorship

Svantaggi

below avg pay and management shifts alot

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Risposta di Contentsquare
2mo
Hi there. Thank you for sharing your experience. We’re glad to hear you enjoyed the hybrid flexibility in New York and received great mentorship during your time here. Over the past few years the company has gone through significant change a we've integrated multiple teams. We know that leadership transitions and evolving structures are felt by employees, and stability and clarity remain important focus areas as we continue to mature. Thank you again for having been part of the journey, and we wish you the best moving forward.
2,0
31 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- the people (i work with on a daily basis). i've heard some not-so-great things and reviews about people in other departments, but i'm lucky to work with great people in my department and know many kind and hard working people here. - unlimited pto - hybrid - nice offices

Svantaggi

there's good reason behind the overall rating of this company and % approval of the ceo are dropping. the company is not what it used to be. during the first ~6 months i thought it was so exciting and a super unique unicorn company, however, right after that you start to notice all of the things wrong with it. the overall culture also took a huge hit within the last year or so. after the last round of lay-offs, SO MANY people then left on their own because of burnout from the unorganized chaos + more money since it's fairly rare to get a significant enough raise here. i envy the people who got out before the ship sank - senior leadership who probably have no idea what we actually do beneath them aka lack of visibility and no clear path for growth - leadership changes and lay-offs left and right - LACK OF DIVERSITY.

4
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Risposta di Contentsquare
1mo
Thank you for taking the time to share your perspective and for the more than three years you’ve spent with us, especially during a time of significant change. We’ve had to make some difficult decisions over the past few years, including including organizational changes as we've merged companies, cultures, and products together into one platform. These were not taken lightly, and we recognize the impact they’ve had on teams, morale, and our employees day-to-day experience. We also hear your point around compensation. We’d encourage you to speak with your manager to better understand how salary reviews and compensation decisions are approached, salary bands, and how this connects to your role and progression. You also raise important points around leadership visibility, growth, and inclusion. We know these matter, and they’re areas we’re actively working on... particularly around making growth paths clearer and strengthening connection between leadership and teams. As a current employee, we’d encourage you to share this feedback directly with your manager (in addition to the compensation piece), connect with your People Business Partner, or take part in our annual engagement survey launching in May/ quarterly pulse surveys so it can help shape ongoing action plans. Your voice really matters in how we move forward.
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