Eh. - Recensione dipendente - Inbound Call Center Agent presso Continental Message Solution

The leadership team from upper management down, is relatable and invested.

Callers can be difficult due to the transactional, versus customer service, environment.

Able to work from home.

My supervisor made sure to let me know the first week he took over the position that he did not follow political correctness with his staff and did not care if he offended anyone. Making HR aware of the noninclusivity he was cultivating made it worse. They defended him and would not even look into it blaming me for making it up and slandering him. They made it clear he was protected and he knew that so he kept on saying anything he wanted no matter who it offended, Finally resigned due to this being allowed and even cultivated by HR and senior management.