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Continental Message Solution

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There are better options - Recensione dipendente - Inbound Customer Service Representative presso Continental Message Solution

1,0
27 gen 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ample overtime, casual dress code, a work in progress training program, eventual work from home opportunities, free doughnuts, tons of cookoffs and charity drives for the local community? 12.50 and hour

Svantaggi

A very unnecessarily strict attendance policy, a favoritism driven environment, stressful phone calls with scattered support from management, zero sick days. Higher management is out of touch with their staff. Some managers are focused on making the company better while others are too busy talking about this employee or that employee or what they are eating for lunch. Managers have a bad communication problem.

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5,0
10 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership team from upper management down, is relatable and invested.

Svantaggi

Callers can be difficult due to the transactional, versus customer service, environment.

1,0
26 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home opportunities available.

Svantaggi

Compensation does NOT match the expectations this company asks for, you cannot have your phone out, cannot read. You will be monitored daily and will be graded and have people listening in to you when you’re not on calls, extremely strict on time, 1 minutes late from break? You get a talking to by your supervisor and you will have an attendance point. Breaks have to be scheduled ahead of time, horrible PTO accruement. I would not be unhappy if they weren’t paying $14 an hour, they want maximum effort for minimum wage.

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