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Continuum Global Solutions

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incredibly disorganized company - Recensione dipendente - Customer Care Phone Agent presso Continuum Global Solutions

1,0
6 gen 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is good, and customer service hours beginning in Feb will close at 6pm.

Svantaggi

Often a lack of correct or current information provided, regarding both benefits and information needed to do our jobs. Frequent lack of floor support once you're out of transition and training. Customers calling in are frequently angry, in part because of extremely long wait times. You need a thick skin to do this job.

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5,0
9 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership team. Learn on the job. Open door policy.

Svantaggi

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

2,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote access to the Client system

Svantaggi

Low experience management, customers difficult and don’t understand basic health insurance.

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