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Continuum Global Solutions

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I hope you like calling tech support - Recensione dipendente - Customer Care Representative presso Continuum Global Solutions

2,0
16 set 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teammates, interactive training, plenty of resources for how to help customers

Svantaggi

I have lost over 120 hours (Unpaid)due to technical issues on the company's fault. It can take as much 8 hours on hold with I.T. just to get scheduled for a tech to call you back. Management is hit or miss- some are great, helpful, and funny. Others don't respond, don't follow through, and won't have your back.

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5,0
9 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership team. Learn on the job. Open door policy.

Svantaggi

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

2,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote access to the Client system

Svantaggi

Low experience management, customers difficult and don’t understand basic health insurance.

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