Avoid - Recensione dipendente - Service Desk Administrator presso Convergence Networks

Good place to work, great management

no cons that I could find

There are still good employees here. Most of the people doing the day-to-day work care about clients, teammates, and doing the job right. The problem is that the people carrying the company are not the ones being protected, rewarded, or listened to.

The company used to talk like it was people first. That no longer feels true. It now feels like every decision is filtered through cost cutting, optics, and whatever makes the company look better on paper. Growth opportunities have become mostly talk. Employees are told there is room to grow, but internal people are often passed over while outside hires are brought in above them. People who want to move up can do the work, prove themselves, and still be skipped when the next role opens. That sends a clear message: loyalty and internal knowledge do not matter much here. A lot of people are leaving, and those roles are not always backfilled. The work does not disappear. It gets spread across whoever is still here. That means more pressure, more workload, and fewer resources, while leadership continues acting like this is normal. Compensation has also become a major issue. Many employees did not get meaningful raises. Some bonuses were paid out below what people expected. At the same time, it is hard not to notice that top leadership still seems to be taken care of. When regular employees are told the money is not there, but executive pay, executive bonuses, and executive priorities appear untouched, people see exactly where they stand. The biggest problem is trust. Leadership talks about caring, but the actions say something different. Employees are expected to sacrifice, absorb more work, accept less, and stay positive while senior leadership protects itself. The company feels less like a workplace building something long term and more like an asset being polished up for ownership, investors, or an eventual sale.