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Convey Health Solutions

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It’s a job - Recensione dipendente - Customer Service presso Convey Health Solutions

3,0
22 lug 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Full time hours. Working from home No physical work Scripting Lead line/ support Holiday pay OT

Svantaggi

Can be very stressful Back to back calls System issues that are not resolved in a timely manner Angry customers Changing rules frequently Sales Adherence rules to follow but have no control over call volume. When or what calls will have to take. Getting different language calls having to bring an interpreter into the call. Multiple people speaking to you at once Multi-tasking Multiple programs to sign into to assist customers. Mandatory OT Slow system

Esplora altre recensioni su Convey Health Solutions

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture, bonuses, and leadership

Svantaggi

The company direction is unclear for certain businesses.

1,0
31 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Training was imformative and well structured, some coworkers stayed out of office politics, and health and medical benefits were available.

Svantaggi

- Supervisors and managers are extremely unprofessional and unethical. - Employees are routinely bullied, mocked, and humiliated. - Blame is frequently shifted onto employees even when responsibility clearly lies with supervisors or managers. - Office politics and blatant favoritism are constant and unavoidable. - The work environment is toxic and damaging. - Leadership consistently displays a disrespectful and poor attitude.

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