Vantaggi
Good co-workers, many of the clients are good people
Svantaggi
Their training is a joke, the supervisors play favorites, scold and embarrass others in front of other co-workers, the upper management of Arrowhead are vindictive, heartless, and driven to push services for monetary bonuses. Case Managers are overworked and treated like they are expendable, and we were scolded if we took 'too much time' with a client who needed to be heard. Plus their entire office is one huge hippa violation. If a company has to bait their workers to try and bring on new workers, and pay them hundreds of dollars if the employee can last 3 months, what does that tell you? Two things: One, they spend ZERO on retention or training for supervisors to support the people already there, and two, they are obviously poor stewards of Mercy Care's money. RUN, don't walk, away from this disaster. Most people do.