Run away now - Recensione dipendente - Customer Service Associate presso Cowan Systems

1,0
1 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They hire you if you have a pulse

Svantaggi

Benefits are horrible No raises Management is arrogant, clueless, and way past their prime. Mgmt is fractured with no clear leadership Too much family holding jobs they know nothing about I saw a manager get promoted for ripping off a good customer and making money for the company I would swear the place is all mafia run, never will you see or hear about quality honesty or value added to the partner-customer The poor excuse for a 401k is a joke except they know no one is going to stay very long so it don’t matter HR is there to process papers This company would gain value by being sold and cleaning house

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Risposta di Cowan Systems
2y
Thank you for taking the time to share your feedback. Our top priority is ensuring that every member of Team Cowan feels supported and appreciated, so we regret that you had a negative experience. While we cannot discuss individual situations on a public platform, we would be happy to speak with you directly. Please contact us at HR@cowansystems.com.

Esplora altre recensioni su Cowan Systems

5,0
11 apr 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Collaborative atmosphere with supportive managers

Svantaggi

Collections can be tedious after time.

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Risposta di Cowan Systems
1y
Thank you for the five-star review! We really appreciate you taking the time to share your Cowan experience.
2,0
17 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Home Time Is Reliable ,Easy Work (No-Touch Freight).

Svantaggi

There is no overtime pay, and the benefits package is limited. Drivers are often required to work 60–70 hours per week at straight time. Routes are assigned on a first-come, first-served basis, so there is little predictability—you typically don’t know your route until the start of your shift. The equipment is equipped with radar-based safety systems, including speed control and automatic emergency braking, which can be restrictive and take time to adjust to, contributing to a more stressful driving experience.

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Risposta di Cowan Systems
2mo
Thank you for sharing your experience. Comments like yours enable us to continue to improve, so we appreciate your honest feedback. Please reach out to HR@cowansystems.com if there is anything we could do to assist.
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