Broken promises - Recensione dipendente - Campaign Assistant presso Cowshed Communication

Thank you for taking the time to share a review here. We listen to all views, negative and positive because they help us develop and hopefully get things right. We’re glad you mentioned our amazing people. We’re proud of our colleagues and value the difference they make to our clients . It’s true, it’s a demanding job; we demand a lot of ourselves and try to deliver the best for our clients every day. We know that at times it can be difficult to strike the right work life balance so we try our best to help colleagues do just that. We’re sorry that you didn’t feel we got it right. We are a relatively small, client facing comms organisation so there are peaks and troughs when it comes to workload; sometimes our clients need our support outside of standard working hours including evenings and weekends. Over the period of coronavirus it has been especially difficult to manage our resources to match demand from our clients and we know we haven't always got this right. With this in mind we have focussed our efforts to recruit more resources ahead of demand so we build capacity into the organisation before we need it. We hope this will make a positive difference. We are working hard to improve recognition with big actions and small ones and are committed to make sure our work life balance is good. Lastly are doing all we can to encourage colleagues to call it when things aren’t right for them. Thank you for your time and commitment and all the very best with your career.