Ok but stressful - Recensione dipendente - Retention Specialist presso Cox Communications

3,0
22 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits and good culture

Svantaggi

The customers are awful and mean

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Risposta di Cox Communications
9mo
We appreciate your feedback! It's great to hear that you, like many of our employees, appreciate the benefits and workplace culture you experience here. We also recognize that working in a customer-facing role can be uniquely challenging. First, we want to thank you for navigating customer conversations with patience and expertise. Secondly, we encourage you take advantage of some of the resources we offer to help employees feel supported in stressful times. Having an open and honest conversation with your manager and/or mentor about how you're feeling is a great place to start; you can also explore the benefits that we offer to support work-life balance, time-off and mental health. Thank you for all you do!

Esplora altre recensioni su Cox Communications

5,0
7 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Experienced Enterprise Data Architect with Strong Manufacturing & Telecom Expertise

Svantaggi

Documentation and knowledge sharing can be improved to reduce dependency on a few key people. Decision‑making sometimes takes longer due to multiple approval layers. More investment in training and upskilling would benefit the teams.

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work Life Balance is a real thing at this company. They truly mean what they say when they say this. It keeps employees fresh and not burned out.

Svantaggi

On-call is every month but we have the ability to have co-worker cover the on call shift.

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