Retail work is a horrible environment and needs massive change as an industry - Recensione dipendente - Department Specialist presso Crate and Barrel

1,0
30 gen 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Semi-flexible schedule for part-timers, a lot of product knowledge

Svantaggi

Absolutely no work-life balance, schedule is never the same week-to-week and it could be, communication from leaders is sporadic, inconsistent, contradictory of each other, or doesn't happen at all. Arbitrary business process changes are frequent, not discussed with the end users, and invariably are found to not work. The time and resources lost in these useless endeavors is exhausting and creates an atmosphere of distrust and lack of respect for store and corporate leaders. Any criticism is met with a demand to be positive and/or being told you are negative. This is power abuse at its worst. The constant gas-lighting and expectation to be perfect in your mood and attitude in order to move up is not realistic and inhumane.

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5,0
21 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Ecomm design team is one of the best teams I've ever worked for. Excellent management, support, and real-human connection. One of the rare design teams without ego. Highly recommend to designers looking to learn from the experts.

Svantaggi

As a Contractor, I don't have a lot of insight to the rest of the company.

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Risposta di Crate and Barrel
4mo
Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!
1,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Svantaggi

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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