Job was not as advertised - Recensione dipendente - Creative Coordinator presso Createspace

2,0
19 mar 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Starting pay was decent for an entry level position - $15.50 with stock options. Opportunities for overtime were typically available. Benefits were good. Liked my co-workers.

Svantaggi

No room for advancement because of the structure of the organization. The job was advertised as a "creative" job but I touched the Adobe Suite maybe once a month. I felt tricked into working on the front line of a call center. The company is shifting towards exporting most of the design work to India, so I wouldn't expect this job to be around much longer. In my two years I saw a very high-turnover rate and significant company downsizing.

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5,0
16 gen 2018
Collaboratore esterno anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Atmosphere. Great team .great pay

Svantaggi

Contract position left high and dry

2,0
6 mar 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get 40 hours of pto and 40 hours of UPT if you're paid hourly (which I was) basic account coordinator role starts off around $15.00 an hour. You can do OT. You also get stock vestments every year and at 4 years you cash in. Depending on the stock value at the time it could be upwards of $40k or more.

Svantaggi

The members or clients they serve are horrible. They are uneducated and require a lot of hand holding and yell often. They actually have every right to yell because we lie to them a lot. We lie about deadlines or when we'll have stuff back but we never do. People will call every day multiple times a day and feel as if they are some sort of rock star writers. Some are grateful but most are horribly rude. I had an escalation every single day. The service offered was too complicated and too changing for the customers. The customers took it out on you and had no clue what they were doing. Management straight up said to me, "They didn't care how hard my job was." It's hard because they're making it hard and they could do so many things to make it better.

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