No trust - Recensione dipendente - Customer Support presso Creative Fabrica

1,0
13 dic 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People, the team is very nice, people are very kind.

Svantaggi

No confidence from management. Screenshots were taken by the system to check what you are working on. They are checking if you are taking too long breaks... if you go often to the toilet. Employees that are afraid to speak. Many people are at the limit of burnout (crying while talking about work... anxiety, fear of the CEO)... Not a healthy work-life balance. No trust in their employees, this is very sad. Huge salary differences between people for the same mission. If you are not from the country, be careful, they will try to underpay you.

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Risposta di Creative Fabrica
3y
Hi there, Thank you for sharing your feedback with us and I am sorry that you are so unhappy in your work! I am in charge of the community team and this review really took me by surprise. We pay everyone the same scale and even publish our salaries on the community job posts - so there is absolutely no difference in pay between people who are in the same role, and we definitely do not discriminate on the basis of race, nationality, gender sexuality or ability, we are super committed to being an inclusive employer. We use a project management tool that we explain to everyone before they join the team that measures productivity - but we do not measure or time short periods of inactivity like coffee breaks or bathroom breaks - ever. The community team work hard for one another and support each other through the busy periods, and we always care for each other's well being through stressful times, and the feedback that we have from our new joiners is super positive when it comes to the atmosphere and the feeling in the team. And within the organisation - community is respected and trusted as the voice of the company, there is a lot of respect and trust from other teams for the input that community has, because they do so well and supporting our amazing community. As a current employee I ask that you please reach out to me directly at work so that we can discuss your concerns - this is fully confidential.

Esplora altre recensioni su Creative Fabrica

5,0
27 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The program was very flexibile.

Svantaggi

The software for time tracking

1,0
6 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Co-workers are great, many were layied off. In office lunch.

Svantaggi

Creative Fabrica has highly unstable leadership and no coherent long-term strategy. All-hands meetings are used to tell success stories that do not match reality. Internally, the company is struggling financially, yet leadership avoids honest communication and transparency. Management is chaotic and heavily driven by the CEO’s ego rather than sound business principles. Direction changes frequently, decisions feel impulsive, and there is little evidence of experienced leadership capable of running or scaling a serious company. There is no real employee relationship feedback is not encouraged unless it aligns with leadership’s narrative. The company constantly talks about values and culture, but this is largely performative. The day-to-day experience does not reflect what is publicly promoted, and trust is extremely low. It is also hard to take the overall Glassdoor rating seriously. Many of the positive reviews appear to be written or influenced by management, seemingly in an effort to artificially maintain a reasonable score. Fake enthusiasm, vague praise, and misleading comments are common, which further undermines credibility and reinforces the lack of authenticity at the company. Overall, there is a severe disconnect between image and reality, driven by poor leadership and a culture built on appearances rather than substance.

3
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Risposta di Creative Fabrica
4mo
Hi there, thank you for sharing your thoughts. While we cannot comment on individual perspectives in a public forum, we remain focused on learning from all employee experiences and continually improving our operations. We appreciate your review and wish you success in your future endeavours.
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