Vantaggi
-Company releasing capabilities at rapid pace, done very thoughtfully
-Lot's of momentum for applications of AI in the contact center
-Org feels very "flat", leadership invested in your success and willing to pitch in to help
-Lot's of potential to replace legacy vendors with internal facing AI & win the customer-facing AI market, not many other vendors tackling both sides well
Svantaggi
-Team bandwidth is stretched thin
-Complexity with new products in a new field, lot's of learning as you go