Busy, Decent Pay, Good Company - Recensione dipendente - Customer Care Representative presso Cricut

5,0
9 apr 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid well for a part-time student with tuition reimbursement. Good on-call skills to build from. Very friendly and helpful management!

Svantaggi

Customer support is always a pain. You're mainly dealing with older women who are either happy or really upset. Some days are roller coasters. It can be incredibly busy to the point where you really don't get a breather. Even though management is very helpful and nice, the product(s) are very in-depth and there's an expectation to know ALL the products well (which isn't bad of them but it's tough if you're part-time).

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5,0
26 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I loved my team. I had incredible benefits, and the projects we worked on were always so fun.

Svantaggi

They moved from a flexible hybrid schedule to encouraging people basically to come back to office. That's why I ultimately left because I wanted a job where I didn't have to put my kid in childcare.

1,0
10 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coworkers at the same level are generally good people and easy to work with. Benefits are acceptable.

Svantaggi

- Toxic and political work environment - Leadership is disconnected and often incompetent - Strong “power trip” culture, especially at director and executive levels, with little respect for ICs - Culture feels fake; leadership promotes values they don’t actually follow - Communication doesn’t feel safe. People are careful about what they say to avoid backlash - Instances of inappropriate workplace behavior, including the use of racially insensitive language, which is not always adequately addressed - Feels like image matters more than employees or integrity - Be skeptical of overly positive reviews; they may not reflect the reality many employees experience

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