Dictatorship. - Recensione dipendente - Dipendente anonimo presso Crisis Text Line

1,0
21 mag 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Macbooks at work. (also, glassdoor told me i needed at least 5 words in this section. Biggest struggle. )

Svantaggi

I'll keep it short and sweet because every negative review here is 100% accurate. Every positive review here is either written by a misguided volunteer (non employee) or an exec team member pretending to be someone else to get the ratings up. Pathetic. The CEO is a terror. She's nice in public, nice in media interviews and a complete terror with her employees. All the accusations about her prejudice and racist behavior is 100% accurate. She refuses to acknowledge that she is the problem and there is absolutely no way a person of color in the org will give her real feedback on her behavior because they fear getting fired. Nancy, just because people don't tell you that you're a racist to your face, does not mean you aren't one. You are. Crisis Counselors: You are lovely volunteers but know that Nancy came up with ways to categorize you all when you do things that she deems is "bad." She calls you a funky apple and you are categorized by these labels. Vampires. CC’s who are on the platform more than 12 hours a week Creepers. Inappropriate conversation with a Texter, Trainer, CC, or Staff member Snowdens. Person posting confidential info on social media and/or breaking confidentiality of the texters Jessica Joneses. Crisis Counselor that is Triggered while taking a convo or something traumatic happens in their personal life. The Chronics. A Crisis Counselor or Trainee who continually uses our texting service for their own long term issue. Know-it-alls. Crisis Counselors who offer medical or general advice to texters and report MR/AR without support from the supervisor CCs, stop idolizing Nancy, stop thinking she's god. She's not and every time you compliment her, you make her worse. You are part of the problem. She actually does not care for you. Crisis Text Line Board: You should be ashamed of yourselves. The organization's employees are suffering and you continue to be fooled by Nancy. She needs to be removed from this org and needs to be sent far away from everyone here. Refinery 29. You were going to write an expose on Nancy. She's worse than Miki Agarwal. Continue with your article. It will be a service to humanity if you expose her. Prospective New Hires: If you read these glassdoor reviews and still choose to work here, you're like Nancy. You keep Hillary Clinton on your lips but have Alt-right in your heart. Any prospective hire that doesn't read glassdoor reviews, they'll begin to hate the place before their 3 months are up.

Esplora altre recensioni su Crisis Text Line

5,0
6 mar 2026
Dipendente temporaneo anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some pros include: -flexible schedule -support

Svantaggi

A con included the training

1,0
1 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefit package is decent compared to other non-profits

Svantaggi

In my personal experience, the company’s operations felt more aligned with a technology focused business than a clinical care provider, which at times created tension between operational priorities and clinical considerations. When I raised concerns about flag caseloads and clinical practices, I did not feel those concerns were meaningfully addressed, and I personally experienced a decrease in support afterward. Others may have different experiences, but this was mine. I would encourage prospective employees or stakeholders to review publicly available materials about CTL in years past, including past reports and employee feedback, to form their own conclusions before getting involved. Regarding my departure, I was presented with legal agreements that I was not comfortable signing, as I felt they limited my ability to speak openly about my experience. I also experienced challenges during the poste employment process, including delays related to unemployment benefits, though I recognize that multiple parties and external factors can affect that process. Overall, I had concerns about whether the platform consistently meets the needs of both staff and the texters it serves. In my opinion, there are areas where greater transparency, support, and alignment with clinical best practices would be beneficial. Prospective employees who prioritize clear communication and organizational transparency may want to ask detailed questions during the interview process to determine if the environment aligns with their expectations.

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