Hit or Miss - It is a sales job even if they say it is not - Recensione dipendente - Client Success Manager presso Crisp Video Group

3,0
2 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some of the absolute best people I have ever worked with in my carrier. I have never worked with a better team of people that I get along with so well. They make coming into work so amazing and I appreciate each and every one of them for their support and guidance. We are all there for each other for anything work-related or personal.

Svantaggi

Expectations are very high and management does not care why you didn't hit a KPI only that you didn't. One of their core values is "Results Driven not Effort Driven" and I think that is not a great mentality to have. I understand the need to push boundaries to succeed and step out of your comfort zone to grow your carrier as an individual, but it is coming at the cost of people crying in the bathrooms and having mental breakdowns at very alarming rates. All this to just try and appease leadership who simply give you a pat on the back when you do a good job, give you more tasks to do since you were able to scrape the by on the last one, and send you on your way.

avatar
Risposta di Crisp Video Group
4y
Thank you for taking time to provide your feedback. I've followed up with our recruiters to ensure they are communicating the sales aspect of the role for future team members. We'd love to have a follow-up conversation with you about some of these other items if you'd be willing to discuss.

Esplora altre recensioni su Crisp Video Group

5,0
23 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

insane pace, so i learned a lot very quickly. great clients to work with. nice office. saw positive changes coming as i left.

Svantaggi

also the insane pace. not for everyone.

1,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to see what willful incompetence looks like

Svantaggi

I cannot emphasize you will regret working here. There has been 0 stable leadership in place for the sales team for YEARS due to the CEO and his 'leadership' team stuck on success of the past. Most recently they brought in the worst person you will hope to never come across in your life, in an effort to bring back 'winning culture'. The complete irony is they fired him years ago because of how toxic he was and how he was ruining the company from within LOL. A previous keynote presentation by one of our leaders describes why they moved on from him and yet they brought him back. You are not working inbound, you are not able to hit quota, and you're told to be grateful to work at the 'google' of law firm companies. That's not a joke, they fully believe they're on the likes of google while rewarding us with Crumbl cookies after performing the best we have in history. Unless you hit your unattainable quota you will get paid a disgusting low percentage variable, and the list goes on. Just reach out to any former employee in the org for more insight.

5
avatar
Risposta di Crisp Video Group
1mo
Thank you for sharing your experience. It’s clear this left a strong and frustrating impression, and we don’t take that lightly. You’re right that we’ve had inconsistency in sales leadership over the past few years. As the company has grown, we haven’t always gotten those hires right, and we recognize the impact that can have on a team, especially one with high performance expectations. We’ve made changes, including revisiting prior leadership decisions, with the goal of building a stronger and more effective foundation moving forward. That said, we also know that decisions like these can be polarizing, and not everyone will agree with the direction. We appreciate the candid feedback. It plays a role in how we continue to evaluate what’s working and where we need to improve.
Vedi recensioni per: Utile|Valutazione|Data|Tutto