4 dic 2019
Risposta di Critical TechWorks
3yThank you for your honest feedback. This is a tough review to read, but it is pertinent and gives us a chance to clear some issues. But in the time since it was written, several things have changed, namely:
-We are continuously perfecting our culture, specifically our organizational culture. We can proudly say we are as flat and non-hierarchical as we can be. It comes with its own set of problems, but we acknowledge that all systems require constant improvement and work on it daily.
-We have multiple channels of feedback to allow every individual to contribute. From town hall-like Breakfast Talks to regular anonymous Peakon surveys and the Speak Freely channel. Constant feedback is the environment that operates change at Critical Techworks.
-Proficiency evaluation has been perfected and streamlined. Facilitators from all across the company (as independent as you wish them to be) can help you and direct you towards your goal. Yes, your proposal can be rejected (as with all evaluation systems, otherwise, what is the point?), but your choice of facilitator can help ensure you build the best possible argument for yourself.
-Our Hybrid work model kicked in and alleviated our office capacity. We have since moved in to new offices in Porto and will soon inaugurate a new building for our Lisbon office.
-Pay discrepancy between Portugal and Germany is unfortunately not something we can control. We try our best to be competitive within the industry, and we regard remuneration as a package that includes but is not limited to salary.
-Our relationship with BMW has evolved. Indeed, pushing our Agile principles is not easy, but strides have been made. The quality of our work has been such that they have come to trust us over time and no longer push as forcibly toward their way of doing things. That said, the great challenge - and the great motivation - of working at Critical Techworks is to foster and care for a healthy working relationship with our partners in Munich. It’s not always easy, and it’s something that will never be complete - it’s always there to be improved upon. However, it is gratifying when a small company like ourselves can impose some new values (Agile, Flat Hierarchy, Autonomy) into a titanic company like BMW.
I hope that you have witnessed some of these changes in the time since you have written this. If you are still with us, please feel free to voice your concerns (new or old) on our fortnightly surveys anonymously, and we will start a conversation from there. We all want to improve, always.
If you have chosen to work elsewhere, let me thank you again and apologize for letting your review fall through the cracks. We wish you a bright future and all the success you deserve nonetheless.