Vantaggi
Perfect product Partner focused Happy customers but bad support
Svantaggi
When writing this, 3 of the 5 sales are sick at home 1. Lack of Effective Communication: The Regional Director has consistently demonstrated poor communication skills, failing to keep the team informed about important developments and changes, not involving sales in direct customer communication, no clear answers on suggestions and idea’s, leading to confusion and misunderstandings. 2. Inadequate Leadership: Despite being in a leadership position, the Regional Director has failed to provide clear direction, strategy, and support to the team, resulting in decreased motivation and a decline in performance. 3. Conflict Resolution Problems: There have been instances where conflicts with the Regional Director and the team were mishandled or ignored, leading to a hostile work environment and decreased cooperation among team members. 4. Failure to listen: the Regional Director abilities to listen to the needs and feedback on opportunities and initiative’s is poor. After several attempts of providing info on opportunities or initiative’s the follow up is not transparent. Concrete steps are missing. 5. Employee Dissatisfaction: Several team members have expressed their dissatisfaction with the local leadership style and have reported feeling undervalued and unsupported. In some cases, team members even been passed in communication directly with customers. 6. Lack of connections and strategy: We have noticed that the Regional Director connections in this industry are not on the same level as multiple RSM’s. With this, we miss the leadership and strategy towards the leadership of our ecosystem and partners. 7. No respect for personal time or official days off: In our industry we are used to unregular work times and to work longer. But each time the regional director is calling during evening hours, or during dinner hours. Or contacting you in weekends or PTO. For the first time this is acceptable. But we do have to respect the free time of our team members. 8. Bad reputation: Team members have been confronted with comments that are going around within the industry about reputation as a manager. Team members being approached on fairs where ex-colleagues informing us that he was released from his position within a week from his former employee. We do believe in giving everyone a chance, but the pattern that we see here is the similar as what we have heard from the industry.