Opaque Leadership - Recensione dipendente - Store Manager/ Key Holder presso CubeSmart Self Storage

3,0
24 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Straightforward daily operations with very low to medium customer traffic depending on day and location. Often alone or with 1 other coworker, which lets you have more control over your daily operations and professional relationships with customers. Good insurance, paid per-mile for on-the-clock travel, holiday pay, plenty of PTO and sick days, plus weekly paychecks.

Svantaggi

Working alone or with 1 other can be a lot of pressure for entry level hires. Scheduling can be inconsistent with low staff, and traveling to other stores for shifts or to assist others is common. Leadership was fewer than 5 people who worked from home/separate offices and were typically difficult to contact quickly, making connections with other local store managers crucial. Leadership often made decisions without key holder input and did not communicate changes effectively, leading to even further issues. Little opportunity for growth within the company, with two arguably ceremonial promotions of General Manager and Senior Manager being given to those who stick around for a few years with little pay or responsibility changes, and Field Training Specialist which is a parallel title to all Manager positions.

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5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Svantaggi

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Svantaggi

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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