Poor IT strategy - Recensione dipendente - Dipendente anonimo presso Currys

2,0
5 ago 2023
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fantastic people to work with, good collaboration between people on projects with a clearly defined goal. Some really knowledgeable but underutilised people who genuinely know what they are talking about.

Svantaggi

CEO's favourite line is 'Capable and Committed Colleagues' when the reality is you're just a number waiting to be ticked off a balance sheet. VERY experienced people's jobs are outsourced and moved offshore with very little handover leaving everyone else to fend for themselves. The place is very outsource heavy, Accenture, Mindtree, SoftServe, BJSS, InfoSys, IBM just to name a few, with very blurred lines between. There's so much hot air and things move at a snails pace with hardly anything getting done. Management are oblivious to the problems on the ground when joining a single call will tell them everything they need to know about why so many projects are delayed or mothballed. They have a quarterly 'Pulse' survey where colleague feedback has been ignored or brushed under the carpet for years. As a Currys veteran, sadly, I completely lack confidence in the IT transformation strategy.

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Risposta di Currys
2y
Hi there, Thank you for leaving a review. We're glad to hear you value the team environment. Thank you for your review. We value your feedback and we wanted to take a moment to respond to your points. In our retail stores we do have targets to achieve, but our focus is on the customer. By offering the right product ranges and services for their needs, we are making our customers happy and achieving store performance targets. We are here to help our customers enjoy amazing technology and have been investing in staff training. At a lot of our stores and sites, we have introduced schemes such as ‘babble boards’ and feedback boxes to help provide an easy way of giving anonymous feedback straight to senior leaders. We also encourage all our colleagues to have an open and honest conversation with HR to solve any concerns. Thanks, the team at Currys.

Esplora altre recensioni su Currys

5,0
12 mar 2025
Collaboratore esterno anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I liked working with the team and store.

Svantaggi

Nothing that comes to mind

3,0
12 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people to work with

Svantaggi

Awesome place to work sometimes

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Risposta di Currys
1y
Thank you for taking the time to share your feedback. We're delighted to hear that you value your colleagues and the team environment at Currys. We strive to create a fun and friendly buzzy vibe.
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