Vantaggi
Coworkers were great. Very friendly atmosphere. The job itself wasn't too difficult, really. Reasonable expectations. Usually.
Svantaggi
Holding company that owns CI recently acquired Jenny Craig also, and in the process of merging the two sets of support staff, many poor decisions were made, and were poorly communicated to the Texas team. Increasing concern over job security resulted in a large exodus of staff in late 2013, early 2014. These fears were justified as massive layoffs occurred throughout late 2014. At this point, I would wager the Waco office will be shut down in the near future. Executive decision-makers routinely overlook and ignore the front-end, ground-level staff, to the point that decisions would be made, and franchisees notified, and the corporate phone-bank support staff would be left in the dark to policy changes.