Soulless Corporate Wasteland - Recensione dipendente - Account Executive presso Custom Ink

1,0
13 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great colleagues and decent benefits.

Svantaggi

All incentivizing in-person meet-up events axed for no good reason Poor restructuring under new CEO Unrealistic and inefficient sales strategies Lack of support from the executive team Continued lack of transparency

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Risposta di Custom Ink
4mo
Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with your colleagues and appreciated the benefits offered. We also recognize and take seriously the concerns you've raised around leadership transitions, strategic direction, and communication. Organizational changes can be challenging, and we understand that the impacts of restructuring and evolving strategies are felt across the team. Your perspective around in-person engagement, executive support, and transparency is especially valuable, and we’re committed to continuing to listen, learn, and improve in these areas. Please know that your feedback has been shared with the appropriate teams for further reflection. If you're open to providing more detail, we welcome you to reach out to us directly at careers@customink.com. Thank you again for your candid input—it plays an important role in helping us grow as a company and as a community.

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5,0
24 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly staff and flexible hours made for pleasant work environment

Svantaggi

The commute was too great

1,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits and diversity initiative at the time.

Svantaggi

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Risposta di Custom Ink
1d
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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