No thanks Custom Ink - Recensione dipendente - Inker presso Custom Ink

1,0
22 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free junk Real life soap opera

Svantaggi

Pay- never made enough to support a family. Never got a raise even though I was an over performer for the majority of the decade I was there. Instead, I was threatened with PIPs when I stopped over performing and just did the job I was getting paid to do. Career advancement- does not exist Live in a constant state of fear- your job is never safe unless you are a handful of people. “Leadership”- money hungry idiots who want all the money and couldn’t care less for the people who actually make it for them. Forcing of positive ratings in quarterly company ratings- it’s supposed to be an anonymous survey. But they always know who didn’t give them perfect scores. And it always affected you negatively in your annual review. So if you stood any chance in getting a decent annual review, you give them perfect marks in every review you submit about the company. But don’t worry too much if you don’t get a good review, it’s not like you were getting a raise if you got a good review. To put it in perspective… I got the highest review possible in an annual review (which is extremely hard to do) and received a pay increase that resulted in an extra $1,300 a YEAR.

avatar
Risposta di Custom Ink
5mo
Thank you for taking the time to share your perspective and for the many years you dedicated to Custom Ink. We recognize the frustration expressed regarding advancement, the pressure you felt surrounding performance and job security, and leadership. Hearing that you felt unable to support a family on your wages is difficult, and we appreciate your honesty regarding the impact of our merit process. You also raised concerns about the anonymity and consequences of internal feedback. We want to acknowledge that this perception matters. We recently made changes to our Inker feedback process, including transitioning to a new survey platform with strengthened anonymity safeguards. These include minimum response thresholds before results are shared and limitations designed to prevent individual attribution. While no system is perfect, we intend to ensure feedback can be shared safely and used constructively. While it’s clear that the challenges you describe ultimately outweighed the positives, we hope there were moments during your time at Custom Ink that felt meaningful, even if the overall experience did not meet your expectations. We value the contributions you made over the course of your tenure and wish you the very best.

Esplora altre recensioni su Custom Ink

5,0
24 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly staff and flexible hours made for pleasant work environment

Svantaggi

The commute was too great

1,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits and diversity initiative at the time.

Svantaggi

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
avatar
Risposta di Custom Ink
4d
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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