Not as Advertised - Recensione dipendente - Anonymous- Salaried Staff presso D2L

2,0
28 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

D2L has a great team of technical analysts working for their customers behind the scenes. For the volume of work that comes in during peak seasons, analysts work hard through long stretches of stressful periods of time, to accommodate the requests coming in in a timely fashion...and do it well. The people overall are friendly. The pay is at par with industry standards. Their head office is a great place to work out of Pet friendly

Svantaggi

The director within customer service: Is a classic micromanager who is demanding, overreaching, and blinded by small details, rather than focus on big picture. Your workload will quadruple needlessly if you find yourself working under this person. Not enough staff for peak periods, causing stress and absenteeism. Contradicting and outdated KB articles causing confusion Onboarding: Not enough hands on, or real life scenarios problem solving. Also quick, and rushed for many. They are quick to let good people go, instead of working with them to understand where they can improve. Repetitive daily tasks. Monotonous, with very little variety in one's day to day. The staff party at the end of the year could be so much more than what it is. It is a bit subpar and repetitive Management seems shortsighted. They have good intentions, however, they fall short on delivering on projects due to needless alternative work being asked of them, and poor planning/follow through

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Risposta di D2L
1y
Thank you for taking the time to share your feedback about your experience at our company. While we’re proud of the positive aspects you’ve highlighted, we understand that workload and stress can be challenges. We appreciate your honesty and have made note of your comments and advice and will provide this feedback into the business for further review. We appreciate your time with us and wish you the best in your future endeavors. If you’d like to continue the conversation, feel free to contact your former PnC BP or manager directly.

Esplora altre recensioni su D2L

5,0
6 mag 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

As D2L has improved its focus on product delivery and customer satisfaction over the past years, it has become a top employer for edtech experts. Investments in go to market for academic affairs and employee learning have led to a wealth of expertise across teams to really help solve customer problems. The edtech market is set to see significant changes as AI adoption grows and D2L is well-positioned to innovate. It's a little cliche, but the people at D2L really are remarkable - many of whom are truly motivated by a passion for improving learning. Who can't get behind that?

Svantaggi

There have been a lot of changes over the past few years, but not all were well communicated. There are still some teams behind market trends in pay.

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Risposta di D2L
12mo
Thank you for taking the time to submit your thoughts on working at D2L. Yes, the people here really are remarkable—driven by a shared passion for improving learning. We’re proud of our teams and their dedicated focus on product delivery and customer success. Our investments in academic affairs and employee learning have built strong cross-functional expertise to better serve our customers. We utilize industry-leading salary surveys to ensure we provide competitive compensation to all employees based on their unique knowledge, skills and abilities. However we are continuously working hard to review our compensation packages and look for opportunities to improve. Thank you again for your insights and contributions to D2L.
3,0
25 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are many wonderfully talented people dedicated to the mission of making learning accessible to all.

Svantaggi

Toxicity in C-Suite leadership - a clique mentality that has created an echo chamber What seemed like a natural move and perfect fit for CRO turned out to be just reinforce and strength the power of the ‘OG’ While there are great leaders, the management style of some long time employees aligned to the executive level is incredibly toxic—micromanaging, dismissive of input from the team, and completely focused on self-preservation rather than the growth of the team or the individuals within it. This leader plays favorites, discourages open communication, and fosters a climate of fear rather than one of support or mentorship. The constant pressure to meet arbitrary targets, without regard for how we get there, has led to burnout and low morale across the team resulting in a total team collapse. Concerns are met with petty retribution with no regard to PNC policies or privacy. What’s most disappointing is seeing how much potential the team and the company has and watching it slowly erode under poor leadership. The sales department along with those that support sales used to be a source of pride and collaboration, but is now a place of anxiety and frustration. Talented salespeople as well as supporting team members are leaving, and those who stay feel disengaged and unsupported.

9
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Risposta di D2L
1y
Thank you for your feedback. We appreciate your recognition of our D2Lers' talent and dedication to making learning accessible. We also value your voice and will continue to seek feedback from the team. We are committed to improving the employee experience by fostering a supportive, safe, and open work environment where all employees feel valued and heard. Our continuous feedback loops and learning culture are designed to empower employees and encourage leaders to continuously grow their leadership competencies. We are proud of the work we have done in the last year investing in a high-performance culture and increasing the number of women in leadership across the revenue organization. We would welcome the opportunity to discuss your feedback further with you. Please don’t hesitate to contact myself, Lee Poteck or the PnC team directly.
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