Worst Position Ever - Recensione dipendente - Customer Engagement Specialist presso DICK'S Sporting Goods

1,0
9 mar 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This position is seriously the easiest job. You stand in one spot all day and repeat yourself. You occasionally answer the phone and transfer calls, and also guild people in the right direction for their purchases. If you don't mind being bored, this position is for you.

Svantaggi

Management will constantly be on you about doing your job correctly, even if you are! They will watch you and listen to everything you do by, "hiding". You get trained for ONE DAY, and they expect you to know exactly what to do, and when you have questions about something, they get mad because your bothering them while they sit in the back with the other managers. And then, if you screw up, they get angry, and this is because no one is ever trained properly.This position, really isn't as effective as what the managers think. Alls you do your whole shift is say, "Hi, how are you. What brings you in today?" But saying "what brings you in today", sometimes makes customers uncomfortable and angry because they dont want to be bothered. I believe greeting is ineffective.

Esplora altre recensioni su DICK'S Sporting Goods

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Svantaggi

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

2,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Unlimited PTO with 401k match is awesome

Svantaggi

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

Vedi recensioni per: Utile|Valutazione|Data|Tutto