Store Manager - Recensione dipendente - Store Manager presso DICK'S Sporting Goods

2,0
9 feb 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay. Working with enjoyable products. Company empowers managers to 'chase' products they feel will succeed within their store. Excellent training program for Store Managers. Pretty good clientele comparatively.

Svantaggi

Competing priorities from different members of upper management. Massive workload placed on managers backs, subsequently the management team works harder than everyone and nearly any coaching takes place. No such thing as sick time, so the company direction is to make up sick hours on scheduled days off. Very poor work/life balance. Everything is an immediate priority. Day to day life is micromanaged at the district level to an embarrassing degree "take a picture and send to me within two hours to prove you..." Associates/leads almost never are promoted from within to Sales Managers and Sales Managers are almost never promoted to Store Managers. Embarrassingly high turnover rate for part time associates due to ridiculously low pay and lack of training/coaching. Company places an uncomfortable amount of trust into a flawed OSAT customer service reporting system. Most managers will cheat to succeed which is recommended and forced upon by upper management. Not only are many integrity issues present with this but also the system isn't accurate (10 surveys per week in over 5,000 transactions in some cases).

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5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Svantaggi

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

2,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Unlimited PTO with 401k match is awesome

Svantaggi

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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