Become management, do not become a tech.Your free time will not be respected. I wish I could give a better review! - Recensione dipendente - Field Technician presso DISH

2,0
4 feb 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Build a resume.Become part of management.Q.A.S. just goes out and makes sure that jobs are done rite and safe. Q.A.S clocks out at 5'clock most days but dont get paid as much as an F.S.M. have a little bit of a tougher job. They cannot clock out until the last tech leaves the shop. F.S.M can easily be disliked due to the fact they have the last say in when a tech gets to go home. Usually F.S.M will leave tech on the clock for a about 12 to 15 hours a day, however F.S.M do get paid more than a Q.A.S

Svantaggi

Very Long hours.Too many changes in policy too quickly. No holidays off at all. Dangerous weather is almost completely ignored by management. Management will not let a tech clock out until 10:30 pm and then write you up for showing up at 6:33 am, clock in time is 6:30! Very difficult to get a raise as a tech ( the company makes it sound easy). Benefits are garbage ( ALL THE ABOVE APPLIES TO TECH POSITION NOT MANAGEMENT)

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5,0
13 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great pay with good overall benefita

Svantaggi

high pressure upselling is always required

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Risposta di DISH
7mo
It's fantastic to hear that you feel valued through our great pay and good overall benefits package. We work hard to ensure our compensation remains competitive because we truly believe in rewarding our employees for their dedication and hard work. We recognize your point regarding the sales environment and the high pressure associated with upselling. We strive to provide all of our teams with the best training and support possible to meet business goals while still delivering excellent customer experiences. We are continuously looking for ways to refine our sales approach to make it effective yet sustainable and positive for our team members. Thank you for taking the time to share your perspective with us. We value all feedback as it helps us in our ongoing efforts to foster a positive and supportive workplace.
1,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home is the only pro I can think of

Svantaggi

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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