Horrible place to work - Recensione dipendente - Field Service Specialist II presso DISH

1,0
28 ott 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

out on your own installing dish is about the only real thing that is a pro about this job. also the 3 day weekend.

Svantaggi

We are about to go on pay scale which the technician has no control over what so ever. they are cutting are pay in half and giving us a so called "opportunity" to make money. customer calls in dissatisfied, it affects your pay. customer cancels his/her appointment even before you receive your morning route, it affects your pay. Receivers not connected to a phone line or internet weather the customer has service at home, its also affects your pay. the customers also get a phone call fom an automated service allowing them to grade you. so if you been under a house running cable and show up dirty to your next customers home and they grade you on that, guess what it affects your pay. Dish network figured out a way to not lose money on cancellations and Trouble calls by hurting our pay instead of taking the hit. i work for the mckinney, tx office and this place is ridiculous. two managers have quit recently because of all the nonsense that has been going on here. many techs are sure to follow.

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5,0
26 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great and flexible work supported my growth through college

Svantaggi

Honestly that the product we were selling wasn't the best value

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Risposta di DISH
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home is the only pro I can think of

Svantaggi

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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