Vantaggi
Dish pays reps who speak multiple languages more. This makes sense since it's a valuable skill in limited supply. Spanish speaking bilingual reps usually get $1 or $1.50 more per hour, and it's one of the reasons I'm glad to work here. The environment is friendly and our team has people from across the continent. There's a lot of training, but it's paid so I don't mind. The day is fast paced and you are never left wondering what you should be doing. Overtime is usually available. Benefits. Free TV.
Svantaggi
Dealing with angry customers can be difficult, and that accounts for about 1 out of 10 calls. Constantly have to be looking at numbers/metrics to make sure I am performing at the level required by management. Poor options for health benefits.