sometimes the bad outweighed the good - Recensione dipendente - Tsr3 presso DISH

3,0
10 ago 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Once in a while we got to take a break from our phones and go watch presentations, or listen to someone talk. If you get a cool coach (your coach changes often) sometimes they'll let you out early, or won't penalize you for being late. The break room was nice, comfy couches, we were able to use the internet, watch tv or fall asleep. Always meeting new people since so many people work there.

Svantaggi

If you get a not so nice coach, or one that is by nature grumpy and mean, your time there will not be fun. With one of my last coaches it seemed like she was always looking for every little reason to get mad at the employees. The management wasn't really fair. Towards the end when the layoffs started, many good and fair coaches were demoted, while this particular coach kept her position. Definitely unfair, as if being cruel to employees was encouraged. Also spanish language teams were treated with much more lenience than english language teams. Spanish speakers were consistently late logging in, and their coaches would 'fix' their times so it wouldn't count against the employees. English only people had three times and you got a write up if they did that. I sense some reverse discrimination?

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5,0
17 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good culture at the company

Svantaggi

nothing as of right now

avatar
Risposta di DISH
1y
Thank you for your feedback. We’re glad to hear that you appreciate the company culture and see us as a good place to work. Your positive perspective is greatly appreciated, and it motivates us to continue fostering a supportive and engaging environment for our team. Thank you for being a valued member of DISH!
1,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home is the only pro I can think of

Svantaggi

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
avatar
Risposta di DISH
3d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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