29 mag 2025
Risposta di DaBella
1yThank you for sharing your experience. We appreciate your feedback and the opportunity to respond.
At DaBella, We Lead, We Care, We Grow. Defines how we serve homeowners and support our teams. We care deeply about creating an environment where our representatives feel empowered and valued.
We’d like to clarify a few points:
Training and Onboarding: Our training is designed to equip new team members with the tools and support needed to succeed. In-person attendance may occasionally be requested to promote collaboration and mentorship. We understand the importance of balancing expectations with individual circumstances and are always evaluating how to make this process better.
Compensation and Communication: We are committed to transparency. Clear communication around pay structures and sign-on incentives is essential, and we continue to refine how we present that information to new hires.
Customer Integrity: We do not support or encourage deceptive sales practices. Our pricing and discount structures are designed to provide value and fairness to homeowners. Our representatives are trained to always prioritize what is right for the customer, reflecting the care we bring to every home we serve.
We take this feedback seriously and are continuously working to grow as a company. If you would like to discuss your experience further, please reach out to HR@DaBella.us.