One of the worst jobs I've ever had. - Recensione dipendente - Customer Service Agent presso DailyPay

1,0
17 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay for call center work Decent benefits Weekly Pay Work from Home available

Svantaggi

This company is terribly unorganized on the customer service front. The call queues went up to 5 hours so by the time you reached a customer they were already livid. The information you had to find for the customer was terribly organized and supervisors would give you contradictory information that usually lead to you failing QAs and getting written up. Many of the supervisors were belittling and rude. I worked for this company because on the surface they looked great for the reasons mentioned above. But the actual job itself was hell. Almost everyone in my training group has quit by now (including me) and the rest got fired for not meeting requirements that were continuously unclear. This job felt like getting lulled into a false sense of security and then slapped in the face. Everyone I know who worked in the department was miserable.

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Risposta di DailyPay
4y
Thank you for taking the time to provide us with this feedback, which does not reflect the culture we are trying to build. At DailyPay, we hold anonymous employee engagement surveys to gain insight into our culture and ways of working on a consistent basis. We strive to create a best in class experience for each colleague, and would appreciate it if you would please reach out to our Business Partners at peopleops@dailypay.com with any insights you’d want to share.

Esplora altre recensioni su DailyPay

3,0
21 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Pay -Some of the benefits -Office soft-drinks and snacks

Svantaggi

Mismatch between stated company values and internal culture. Employee well-being is not a priority, despite the internal claims of a commitment to it. DailyPay is a true corporate environment in all the worst ways: men get away with bad, unprofessional behavior for far too long, and leaders in the company in general are cultivated to be micromanagers who do not trust the employees they hired and do not create an environment of trust in their team. In less than a year after my hiring, my boss was forced out for reportedly bullying a team member. His replacement (who was one of his earliest hires and who led the charge for junior members to report him to HR] was put in his place and turned the ante up on controlling, boundary-crossing, routine dishonesty, backstabbing, and bullying behavior on the team. Its less like a workplace and more like a bad season of Succession/Survivor.

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