A sinking ship - Recensione dipendente - Customer Service Representative presso Databox

3,0
26 dic 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The more immediate management and the coworkers are great, everyone is friendly and easygoing.

Svantaggi

The layoffs are getting out of hand. In 2021 and 2022 they tried to rapidly grow the business by mass hiring. They depicted themselves as a safest and most secure workplace, while they had no problem firing over 20+ employees as soon as there was a minor economic instability. They didn’t fire the ones that were recently hired, rather the ones with the highest salary. Everyone can draw the conclusion for themselves here.

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Risposta di Databox
2y
Thank you for taking the time to share your thoughts on your experience at Databox. We appreciate your feedback on the positive aspects of our workplace, particularly the camaraderie among immediate management and coworkers. We're proud of the culture we've built together and are dedicated to fostering an environment that supports each and every one of us. Regarding your concerns about recent layoffs, we want to acknowledge the impact such decisions can have on individuals and their families. Layoffs are indeed a difficult aspect of any business, and we understand the gravity of the situation. The recent workforce changes were a strategic business decision made in recognition that increased headcount and investment in certain teams did not result in improved outcomes. It's important to note that all affected employees were provided with a 30-day notice period along with appropriate compensation. Additionally, we offered support in the form of recommendation letters to assist them in their transition. We understand the challenges associated with these decisions and remain committed to treating our employees with respect and transparency throughout such processes.

Esplora altre recensioni su Databox

5,0
7 nov 2023
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Product has continued improving year over year. Product leadership is innovative and receptive to both internal and customer feedback.

Svantaggi

Marketplace is becoming more competitive which has created new challenges we need to overcome.

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Risposta di Databox
2y
Thank you for taking the time to share your thoughts. We're happy to hear that you've noticed the continuous improvement in our product and appreciate your recognition of our product leadership. It's important to us that we actively listen to our customers. We believe that internal feedback and collaboration are crucial for maintaining and enhancing the quality of our product, and your insights contribute significantly to this process. We're committed to ensuring your positive experience, so please continue to share any concerns or suggestions; your insights are crucial as we strive to enhance your journey with us. Thank you for being a part of the Databox team!
5,0
10 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great environment People driven organisation Amazing folks who are always ready to help you One will get many opportunities to grow

Svantaggi

There is no cons at least for me

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Risposta di Databox
2y
Thank you for your positive feedback! We're thrilled to hear that you find our company to be a fantastic place for personal and professional growth, driven by our people-centric culture, inspiring environment, and exceptional colleagues. Your insights encourage us to keep up the good work at Databox. Please remember that if you ever have any concerns, ideas, or suggestions, our door is always open. Your feedback is instrumental in our ongoing commitment to ensuring your experience remains exceptional.
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