Not good - glorified sales job - Recensione dipendente - Customer Success Manager presso Datadog

Arguably the worst new hire onboarding I've ever had in the tech industry. As mentioned in the headline, this is not a CS job, this is a glorified sales position, the CSM is responsible for generating pipeline, maintaining SF hygiene, running disco calls and ultimately closing deals, but with absolutely no support from management and leadership. Extremely low pay for the amount of work you are putting in, as mentioned you are wearing multiple hats and if you are not hitting quarterly quota, they are really cutthroat with firings. Everything is just vibes in this organization, management keeps giving themselves promotions while the organization is struggling with hitting KPI numbers/quarterly targets. Promotion is completely non existent at this role, so even if you are good at this position, plan to exit out of Datadog within 2-3 years because you are not getting promoted