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      Datadog

      Azienda coinvolta

      Recensioni su Datadog

      Sales Sales Sales - Recensione dipendente - Manager, Customer Success presso Datadog

      1,0
      25 feb 2022
      Manager, customer success
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      -Good benefits -Seemed transparent -I do believe executive team cared about employees -The product truly is best in class

      Svantaggi

      If you are a true CSM, stay away. This place is a sales shop. All metrics are sales based. Customer Success falls under the sales org. You will be told your job is to manage customers, but when end of month comes, all that matters is your pipeline. There is also zero team support for the team that owns the smaller growth accounts. You are not supposed to be technical, but when any technical questions come up, there is zero technical support for your clients because they are not valuable enough. On top of that, you have 300-500 accounts, so working less than 65 hours per week is impossible. If you like sales, this job will be great for you. If you want true Customer Success, do not apply. Also the micromanagement is real. Updates are asked for multiple times per day. Expectations are completely unrealistic. There is absolutely no work/life balance.

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      Risposta di Datadog
      4y
      Thank you for sharing your candid feedback, and we're sorry that your experience at Datadog was anything but positive. We continue to grow rapidly around the world, and operate in a high growth environment because of the speed at which we're scaling globally. We're actively working on building our Customer Success org as our global customer base grows, and hear your feedback on addressing any leadership behaviors that need improvement. We appreciate you taking the time to leave this review, and will do all we can to continue improving as a company and department every day.

      Esplora altre recensioni su Datadog

      5,0
      9 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      People first culture, endless opportunities to grow, learn new things beyond your role’s scope and get promoted

      Svantaggi

      Compensation on a lower end

      4,0
      18 mag 2026
      Commercial account executive
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

      Svantaggi

      The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

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