Things are growing so quickly that you cannot trust anything to be the same as the day before. What a team lead or a manager says one day will not be true the next. As a result you *must* get everything in writing or else people will just brush it off as untrue or something that you misinterpreted. Because everything is done via Slack and the history only goes back 30 days things conveniently get lost. You have to look out for and advocate for yourself or you’re SOL. All the people that interviewed me when I took this job have left since growth picked up.
Multiple coworkers have advised me to take screenshots of my Slack conversations over the past couple of months. It’s the only way to keep management accountable. They are unconcerned with lower level employees and are just peacocking for senior management. When I joined the company I was chatting with people regardless of their title. Now I am constantly watching my back and won’t say anything to anyone that may be reviewing me.
I’m really sick of being told this is a result of growing pains. The Technical Solutions team has been reinventing the wheel every couple of months and then rewarding people working overtime with socks or a jacket. During the Q3 review the VP said we had our highest customer ratings ever! Well, that’s because we just started measuring that metric.
If you care about professional development or career growth this is not a good spot. The rapid growth has done nothing to help onboarding or creating a cohesive culture. It is now a zero-sum environment with a bloated hierarchy. People share the best way to “snipe tickets” in order to pump their numbers. It has nothing to do with actually helping customers. I feel bad for whoever at HR has to read these Glassdoor reviews but all the responses to the bad reviews blame it on rapid growth. How much longer can you all say it with a straight face?