Quite a few to share here:
First off, there are no established levels/competency criteria for selecting people for promotion. This shows favoritism in promotion selection and unclear paths of career progression for the people who are not selected. There is a lot of dissatisfaction/discontentment within the ranks as a result of this.
Too many sudden leadership changes in a short amount of time has led to mistrust of leadership, burnout, and too many changes in vision and direction to the point where you ask yourself what you are even doing and where you are going. It's like a revolving door of firings, hirings, resignations, mysterious promotions etc. in the leadership
Incompetency of some leaders is rewarded with promotion to higher roles within the company and this sends the wrong signal to employees that it is okay to be inept/incompetent and to cause turmoil/damage to the employees at scale if you are French or if you have strong ties within the top level of leadership.
There is no diversity in the leadership. For a company that speaks of its gallant DEI attainments, there is little to show for it when one looks at the leadership. The company needs to put its money where its mouth is and start paying more attention to diversity by hiring more people of color in leadership or promoting competent people of color from within the company.
The HR team is almost non-existent in the Americas. There is a high attrition rate and the company has not been transparent around why this is the case. People are seeing this and talking about it but it is unclear what is being done by leadership to address the lack of HR support in the Americas
The company will allow you to be belittled, insulted, used & abused by some customers with little to no protection or backing. The company will choose $$$$ over your mental health and well being and will not thank you or directly comp you for your work after losing work/life balance to satisfy an abusive customer. You will be asked to deliver things to the customer without being enabled on how to deliver these things and if it fails, guess who will be blamed? Watch out & ask lots of questions!
To summarize, the reviews/posts that you see on LinkedIn or on Glassdoor generally are not a real reflection of what you see when you have stayed with the company for at least a year.
There is a strong misalignment between social media posts and the reality on the ground (lack of leadership transparency, lack of clear career progression, high leadership & team member attrition, favoritism, gossiping, zero psychological safety, leaders who do not care about the people underneath them, lack of diversity in leadership, pay discrepancy between people doing the same work, lack of leveling & sudden/random promotions, lack of KPIs, lack of mentoring by leadership etc. The list is long).
So to the people reading this, ask questions before you join. Everything is not as it seems!
